Staffing for Rwanda's hospitality industry
CETA is a staffing agency, not a job board. Employers request staff, CETA verifies each worker and builds the roster, and every shift runs end to end, from check-in to approved hours.
- Verified workers
- Roster built by CETA
- Hours approved per shift
The problem
Spiky demand, no reliable supply
A hotel needs eight extra waiters for a Saturday wedding. A restaurant is short two cooks next week. Hospitality demand rarely arrives on schedule, and hiring strangers carries real risk.
The bottleneck is trust and coordination, not discovery. CETA verifies every worker and stands behind every placement, so employers get dependable cover and workers get reliable work.
How it works
From request to approved hours
One clear loop. CETA owns each step in between so the employer and the worker never have to chase it.
- 1
Employer requests staff
Describe the venue, dates, times, headcount, job category, and hourly rate. One order or a recurring weekly pattern.
- 2
CETA builds the roster
An admin reviews the order and offers the shift to verified workers from the talent database.
- 3
Workers confirm
Workers receive the offer with full shift details and confirm or decline. Confirmed workers share contact details.
- 4
Shifts run and hours are approved
The employer checks workers in and out, approves the hours, and both sides rate the shift.
For employers
Get dependable staff without managing hiring
Submit a staffing order and CETA handles verification, rostering, and offers. You run the shift and approve the hours.
Talent database
Browse verified workers by category, location, and availability, and propose your preferred team.
Vetted workers
Every worker is verified by CETA before they can be offered a shift. Unverified workers are not in the pool.
Invoices
Each order generates an invoice from approved hours, with the platform fee shown as a line item.
Analytics
See orders, fill rates, and spend on your employer dashboard, with a clean history for every shift.
One agency, one invoice
Every order produces an invoice built from approved hours, with the platform fee shown explicitly. CETA collects off-platform and tracks the invoice to paid.
Request staffFor workers
Reliable shift work, without the chase
CETA brings the work to you. Build a trusted profile, receive offers, and see what you earn.
Get verified
Build your profile, upload your National ID, and get verified by CETA. Verification unlocks offers.
Receive offers
Offers arrive with the venue, date, times, and rate. Confirm or decline, with no bidding or applications.
See earnings
Approved hours accrue to your earnings ledger, so you always know what you have earned and for which shift.
Join the verified pool
Registration is a one-time 5,000 RWF after phone verification. It unlocks your profile and makes you eligible to receive offers from CETA.
Join as a worker
Trust
CETA stands behind every placement
Verification, ratings, and dispute resolution keep both sides protected.
Verification
Identity and documents are reviewed by CETA before any worker is offered a shift.
Ratings
Worker and employer rate each other after every shift, so reliability shows over time.
Disputes handled by CETA
Hours disagreements are raised in the platform and resolved by CETA, not left to the two sides.
A person reviews the hard cases
Verification is manual and all-or-nothing. If the hours on a shift are disputed, CETA reviews the record and can override them. Issues never sit unresolved between an employer and a worker.
Ready to cover your next shift?
Request staff and CETA will verify the team, build the roster, and take it from offer to approved hours.