From staffing order to approved hours
One loop, owned end to end by CETA. The employer and the worker each take a few clear steps, and CETA carries the rest.
The loop
Six steps, one agency in the middle
Every staffing order follows the same path, whether it covers a single shift or a recurring weekly need.
- 1
The employer submits an order
Venue, job category, headcount, hourly rate, and either one date or a recurring weekly pattern.
- 2
CETA builds the roster
An admin approves the order and selects verified workers, guided by smart-match suggestions and any workers the employer proposed.
- 3
CETA sends the offers
Each selected worker receives an offer in their portal with the full shift details.
- 4
Workers confirm
A confirmed worker shares contact details with the employer. A decline sends the place back to CETA for a replacement.
- 5
The shift runs
The order goes active and shifts generate. The employer checks workers in and out, then approves the hours.
- 6
Ratings and billing
Both sides rate the shift within 48 hours. Approved hours accrue to the worker and produce the employer invoice.
What makes it different
Manual where judgement matters
CETA is a human agency. The software makes the human decisions fast and auditable instead of pretending to automate them.
One order, one owner
An admin reviews every order. CETA owns the roster, the offers, and the outcome, not just the introduction.
Offers, not applications
Workers receive a specific offer with the venue, date, times, and rate. They confirm or decline, with no bidding.
A record for every shift
Check-in, check-out, approved hours, and ratings are stored against the shift, so the history is auditable.
Common questions
What employers and workers ask first
Is CETA a job board?
No. CETA is a staffing agency. Workers do not browse or apply for shifts; they receive offers from CETA. Longer-term roles are handled as job posts on a separate public board.
Who chooses the workers?
CETA builds the roster. An employer can propose preferred workers from the talent database, but an admin finalises the team and owns the placement.
How are workers verified?
CETA reviews the whole profile and its documents manually, all or nothing, before a worker can be offered a shift. Unverified workers are not in the talent database.
How does payment work?
CETA invoices the employer from approved hours plus a 10 percent platform fee and collects off-platform. Workers see approved hours and earnings in their ledger; CETA settles wages off-platform.
What if something goes wrong on a shift?
The employer can record a no-show or raise a dispute about the hours. CETA reviews the record, can override the hours, and settles it. Nothing is left to the two sides to resolve alone.
Ready to cover your next shift?
Request staff and CETA will verify the team, build the roster, and take it from offer to approved hours.